PAC Return Policy

Try It Before You Keep It!

Perfect Auto Collection proudly sells only the finest condition and quality pre-owned luxury automobiles. With that said, we want our customers to know that they are purchasing from us with complete peace of mind. That’s why every vehicle that is a part of the Perfect Auto Collection comes with our industry leading “Driven by Distinction” 7-day PAC Return Policy Guarantee.

We’re confident that our trained experts can find the vehicle that is the perfect fit for you. So much so that we’ll give you 7 days from the time you receive the vehicle to decide if you want to keep it. If you do decide that the vehicle isn’t for you, we’ll take it back and give you a full refund.¹

¹ 7-Day refund policy begins the day that you receive your vehicle, regardless of time of day. During that time, you can drive it for up to 7 days or 300 miles, whatever comes first, and return it for any reason. You must let us know prior to 7 p.m. EST on the 7th calendar day after receiving your vehicle. Refunds are processed immediately but may take 7 – 10 days to show up in your account based on your bank. After 7 days or 300 miles, the vehicle is no longer eligible for refund. Returns must be in the same condition as the time of purchase. We cannot accept a return if the car has been modified or has an added Lien. If you drive the vehicle over 300 miles, you will not be eligible for a refund. The Dealer is not responsible for refunding shipping costs. Customers may be responsible for return shipping costs at the sole discretion of the dealer. See dealer for additional details.

What people say about us

Trishinda S.

Todd Long was extremely professional & knowledgeable about the vehicle that I was interested. He was very patient on explaining the needed details... on the Bentley Continental GT…even provided the CARFAX. He the went the extra mile to virtual show the vehicle and ensure my experience was very satisfying. He has been great on following-up to ensure everything is locked-in and total satisfaction.read more

Sol C.

Love the selection these guys have to offer! Todd was great help as well as everybody else I spoke with. Will be shopping here again🤩

SSOLD REALTY G.

What an amazing team to work with. We highly recommend working with TODD, so make sure to ask for him! We are out of state and this man did any and... everything we needed him to, including a very detailed overview of the car via FaceTime. Good people, good help, couldn’t ask for more!!⚡️ Thank you sir!!😉read more

Prestige Pro P.

Recently traded in my vehicle + purchased a vehicle! Todd was awesome to work with! The whole staff + the owner was very friendly. They gave me a... great price for my trade in + made our deal happen fast and efficient. Can't wait to buy another car from Perfect Auto Collection!read more

Drew C.

I was shopping for Mercedes s65 amg dealing with Todd Long he was an amazing sales person and definitely went way out of his way to help me out... doing everything virtual so I’d never have to leave the house giving me the 360 view of the vehicle on FaceTime(which was awesome, also answered every one of my 1000 question’s) and appraisal for my car the whole 9. Unfortunately I end up buying the Mercedes from a different lot due to the amount of owners on the one they had available but if they had the vehicle that I bought at their lot Todd is the man to go to!!!! definitely highly recommend,very professional and very punctual. Thank you so much for your time and wish you nothing but the best my friend take care. Hopefully you can help me get my wife’s car in the near future. Thanks again🙏-Andrewread more

Matthew B.

Richard got me in car I loved not just wanted . He walked me around the whole collection with knowledge on most aspects of everything I was asking... about . Tod also helped me out big time. Very pleasant place with amazing staff . Highly recommend.read more

Xavier B.

Had a great and pleasant experience working with Todd over at Perfect Auto Collection. Made my first out of state car buying experience a breeze. He... video called me and showed me all the ins and outs of the car I chose. Also pointed out any, if any, imperfections. I’d definitely recommend him and the rest of the team at Perfect Auto Collection to anyone who’s in the market! 10/10!!read more

Chris C.

Working with the Perfect Auto Collection team was an awesome experience. I live in Illinois and travel for work but Todd Long and team helped me... purchase an amazing car. I would definitely recommend Perfect Auto, Todd, and Mike. I will be buying from them again. Thank you Perfect Auto Collection!read more

Adam B.

I bought my car from Perfect Auto Collection in Sept. '22 and could not have been happier. I was hesitant to buy a car (the most expensive I've ever... owned) sight-unseen from 700 miles away, but Todd and the team made the whole experience flawless. From our video walkarounds to coordinating financing, text updates to shipping, everything went quickly and smoothly. Todd had great follow-up, and I honestly feel like the experience was better than I had when shopping locally. And when the car arrived.... just wow. It was everything it was represented to be and literally better than I expected. And while I won't be in the market for another car anytime soon, when the time comes, PAC will be the first dealership I call!read more

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