Return Policy

Return Policy Guarantee | Akron, OH

Perfect Auto Collection proudly sells only the finest condition and quality preowned luxury automobiles. With that said, we want our customers to know they are purchasing from us with complete peace of mind. That is why every vehicle that is a part of the Perfect Auto Collection comes with our industry leading “Driven by Distinction” Return Policy Guarantee which entitles you to two primary benefits:

3-Day 300-mile Refund Policy designed to remove the risk from your decision making.1

5-Day 500-mile Exchange Policy providing you with even more time with your purchase just in case.2

 1 3-Day refund  policy begins the day you receive your vehicle, regardless of time of day. During that time, you can drive it for up to 3 days or 300 miles whatever comes first and return it for any reason. You must let us know prior to 7 p.m. EST on the 3-calendar day after receiving your vehicle. Refunds are processed immediately but may take 7 – 10 days to show up in your account based on your bank. After 3 days or 300 miles, the vehicle is no longer eligible for refund. Returns must be in the same condition as the time of purchase. We cannot accept a return if the car has been modified or has an added Lien. If you drive the vehicle over 300 miles, you will be charged $2.50 for each additional mile. The Dealer is not responsible for refunding Shipping Costs. Customers may be responsible for return shipping costs at the sole discretion of the dealer.
2 5 Day 500-mile exchange policy begins the day you receive the vehicle, regardless of time of day. During that time, you can drive it for up to 5 days or 500 miles whatever comes first and exchange or trade your purchase. Exchanges may be subject to an appraisal and can be traded in at fair market value. You will not be charged a restocking fee of any kind. Exchanges are ineligible if a lien has been added and may be subject to a lender’s approval.  The Dealer is not responsible for refunding Shipping Costs. Customers may be responsible for return shipping costs at the sole discretion of the dealer.  We realize life happens, if for any reason you need assistance with your return please reach out, we are happy to help. Vehicle must be inspected prior to return for any issues or damage not present at time of delivery, damages caused from shipping company do not apply for return reason, possibility of taxes not being refunded if collected. See dealer for additional details.
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